I would like to personally thank you for coming to my office to review my computer issues.
You really are Rock Solid…in just two hours you were able to fix my Mother’s laptop, my laptop, my computer, my tablet and my phone. You also recommended some features and drives going forward and some new power bars!
Most importantly you were able to help fix our security issues and recommend a better anti-virus package.
Your professionalism and knowledge of computers is outstanding! You RockJ
I will highly recommend you to my client base.Kimberly Wahamaa, Business Development Consultant
Daniel at Rock Solid Computer Services has been the most outstanding technician for my computer needs that I have experienced in over 25 years of consulting. It is common in my business of management consulting that computer issues occur suddenly and require immediate resolution or my client relationships will suffer. Often on short notice Daniel provided support and without much effort from me, worked remotely and effectively to resolve the issue with energy, enthusiasm and a sense of genuine client empathy (understanding my pressures). I also had a serious computer problem that occurred. Because of his team’s years of experience, Daniel negotiated on my behalf with the vendor and got a very good resolution that saved me days and days of lost productivity. I cannot say how much I have appreciated his attention to detail and energy to exceed my client expectations. Well done Daniel.
All the best,
PeterPeter Hadwen, http://www.hadwen.ca
Re: Rock Solid Computer Services Inc.
Norguard Industries Inc. has been using the services of Rock Solid Computer Services for just over two years now. We started with their services when we had to purchase a new server and at the same time, relocate our company to a new location. The personnel at Rock Solid Computer Services were very helpful and made all necessary arrangements, including working the weekend and getting everything set up for us to run as smoothly as possible.
The personnel at Rock Solid Computer Services were all very helpful when our server has a virus; some employees’ remoting into the office to fix some issues while other employees came directly into the office to work on other issues.
Over the past ten years I, personally, have been utilizing the services of Rock Solid Computer Services while employed with other companies. I am satisfied with their services and would recommend them to other companies if they were looking for a knowledgeable and professional team of IT Technicians. They are a “small” company that work well with each other and share in their knowledge to assist their clientele’s needs.Deborah Ripley, Accounting/Office Manager
Sling-Choker Manufacturing Limited (Sudbury) has been a customer of Rock Solid Computer Services ever since they started their business, a little over ten years ago.
We have always found their personnel/technicians to be friendly, helpful and efficient in solving our computer issues. Not only do they fix problems and repair equipment, they explain the root cause and any actions available for us to prevent a reoccurrence.
They are also a great resource for possible solutions that we do not always think of without having their computer background and experience in this area.
I look for advice and guidance from Rock Solid in planning and preparing our systems for the future. This advice can be anything from choosing a new desktop computer, a laptop, or a printer, right up to making decisions on computer programs.
I highly recommend Rock Solid Computer Services. They definitely reduce the stress of my day-to-day work by taking care of all of our computer needs!
Thank you!Gloria Luoma - Sling-Choker Manufacturing Limited, Controller
Doner-Horsley Insurance Brokers Ltd. has partnered with Rock Solid Computer Services for six years now for all our computer & IT needs. We are very happy with the level of service they provide. Their staff; Dean, Dan, Grant, Johnson, Tina and Alyson are very friendly, knowledgeable and always available to help. Many times we have had to call requiring immediate service and we have received what we needed promptly. They are committed to providing great customer service and we would highly recommend Rock Solid Computer Services for hardware and support needs.Blaire Hadwen - Doner-Horsley Insurance Brokers Ltd., Vice-President
May 5, 2016
When I first started working for CCPA in 2003, Dean Bishop had already been providing stellar IT services to our Association for close to 10 years. In 2005 when he and his family decided to transition to the Sudbury area, it was an easy decision for us to continue to entrust our IT needs to Dean and his “Rock Solid” team.
Rock Solid Computer Services continue to surpass our expectations. No job is too big or too small… computer sales and service, servers, backups, virus protection analysis and implementation, firewalls, office moves, software and much, much more… Even a bit of “hand holding” service from the team with kindness, and wit, when we occasionally (okay, more than occasionally) call up asking some not so intelligent computer related questions.
Always accountable and responsible, with a superior work ethic and a high degree of integrity. The Rock Solid team invariably understands exactly what a project is all about from the outset, and how to get it done quickly and effectively. They consistently produce exceptional work, on time, and within budget.
My team and I would not hesitate to recommend Rock Solid Computer Services to any organization in the Toronto, Ontario area, or afar. Rock Solid is not just their name – it is what they are!!A. Lachocki - Canadian Chiropractic Protective Association, Manager Administration and Protective Services
Rock Solid has been our network and computing consultants since April of 2007. Since then, they have deployed and configured several servers for us, completely overhauled and fixed our internal networks, provided us with a source to purchase new equipment and software, set-up and ensured we have reliable external and internal backups, consistently provided a rapid response to any issues, and an exceptional and professional level of service.
They have the knowledge and resources to completely support the IT infrastructure of a small to medium sized company whose business is both local and global in scope. We highly recommend their services to any company that is serious about having a solid, professional, reliable and cost effective network and IT environment. Their employees are extremely professional, knowledgeable, courteous, and rapidly respond to any emergencies. They have access to the latest in both software and hardware to support your IT systems. They are indeed a “rock solid” provider of professional information technology services on every level.Alain Theriault, P. Eng., Plant Engineer, Bristol Machine
I have been dealing with Rock Solid Computer Services since 2005 and they have proven to be superior in all areas to any other IT company I have dealt with over the past 25 years. They are always prompt to respond and are available to us 24/7 and have the ability to calmly and courteously deal with all employees from the shipper to the President. They employ a well-rounded group of individuals that enables them to deal with almost any issue that arises.P.J. Beausoleil, Industrial Fabrication Inc.
Rock Solid has been the technical support for Lockerby Taxi since 2005. During this time the service has been excellent. The company responds in 15 minutes or less and with the remote connection to our site, they are able to remedy the problems. Dean has an extensive knowledge of networking systems and web sites and software programs. I would highly recommend Rock Solid for your company.Sharon Flinn, Lockerby Transportation